FAQs

You can contact us several different ways:

Use our Contact Us Form for a quick response.

Phone: 414-422-1717

Fax: 414-422-1313

Toll Free: 877-422-1717

Email: parts@industrialairpower.com

Our online order minimum is $30.00.

No, at this time we only carry parts for electric motor driven stationary compressors.

We handle replacement parts for every major air compressor manufacturer such as Atlas Copco, Gardner Denver, Ingersoll Rand, Joy, Kaeser, Palatek, Quincy, Sullair, Worthington and many more. If you don’t see your brand listed, just give us a call and we’ll try to help locate your part.

You have 30 days to return an item for refund. Returns may be subject to a restocking fee. Electrical parts are not returnable. Special order parts may not be returnable. All return freight to be paid by the customer. Industrial Air Power is not responsible for freight on returns.

Click here to fill out an RMA Form Online.

Contact us and we’ll be happy to check the status of your order.

For small packages, we ship UPS ground unless you specify a preferred carrier. We will prepay and add the UPS charges directly to your invoice. Freight charges are calculated at time of shipment. This allows us to charge you the exact freight amount, not just an estimate. We can also ship freight collect if you provide us with your carriers account number. For LTL truck shipments we can ship via any carrier you prefer, or we can choose the most economical way.

Our prices are already discounted to the lowest possible level, regardless of quantity, but if you have an unusual request for a high quantity of parts we’d be happy to discuss it with you.

Most orders received before 2 pm CST will ship the same day, provided the product ordered is in stock. Most orders received after 2 pm CST will ship the next business day. Orders are not processed or shipped on Saturdays, Sundays or holidays. Non-stock parts depend on the manufacturers lead time.